Important COVID-19 Information

Single Trip Policies

Policies issued 20th Mar 2020 and after: We will not be covering any claims arising from the COVID-19 pandemic inclusive of medical expenses & medical assistance cases based on the terms and conditions of our Policy Wording.

Policies issued from 22nd Jan 2020 to 19th Mar 2020: We will provide coverage such as overseas medical benefits or emergency medical assistance in relation to the COVID-19 situation based on the terms and conditions of our Policy Wording and the benefits claimed. However, trip cancellations, including travel delays and luggage delays to any countries will not be covered. 

Policies issued 21st Jan 2020 and before: We will provide coverage based on the terms and conditions of our Policy Wording and the benefits claimed. 

 

Annual Multi-Trip Policies (Travel Booking Date)

For travel tickets and similar booking purchased after 20th Mar 2020, we will not be covering any claims arising from the COVID-19 pandemic inclusive of medical expenses & medical assistance cases based on the terms and conditions of our Policy Wording.

For travel tickets and similar booking purchased from 22nd Jan 2020 to 19th Mar 2020, we will provide coverage such as overseas medical benefits or emergency medical assistance in relation to the COVID-19 situation based on the terms and conditions of our Policy Wording and the benefits claimed. However, trip cancellations, including travel delays and luggage delays to any countries will not be covered. 

For travel tickets and similar booking purchased 21st Jan 2020 and before, we will provide coverage based on the terms and conditions of our Policy Wording and the benefits claimed.

Given the rapid rise in travel bans and the current COVID-19 situation, please first ensure that no travel ban is in place during your dates of travel PRIOR TO purchasing a travel insurance policy. Policies purchased during the current COVID-19 situation OR while a known travel ban is in place will have extremely limited insurance coverage, and we highly recommend NOT to purchase travel insurance policies when such conditions exist.

Important COVID-19 Updates

  • Allianz's COVID-19 updates - Learn more
  • Get the latest travel advisories by the Ministry of Foreign Affairs Singapore (MFA) - Learn more*

*By clicking the link, you will be leaving this site to Ministry of Foreign Affairs Singapore (MFA)'s site..

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Single Trip Coverage

provides cover for one journey only to the geographical area you have selected, up to a maximum of 182 days.

  • Silver
  • Gold
  • Platinum

Annual Multi-trip Coverage 

provides cover for all journeys made during the year to the geographical area you have selected, up to a maximum of 90 days per journey.

  • Silver
  • Gold
  • Platinum
Single Trip
Annual Multi Trip

INDIVIDUAL PLAN
covers for you.

FAMILY PLAN
provides cover for you and the members of your family who travel with you on your journey (maximum of 2 adults and 8 children).

GROUP PLAN
provides cover for you and the other group members as covered in the certificate of insurance (maximum of 5 individuals regardless of whether adult or child).

Individual
Family
Group

ASEAN
includes Malaysia, Thailand, Myanmar, Laos, Vietnam, Cambodia, Philippines, Indonesia, and Brunei Darussalam.

Asia Pacific 
includes ASEAN, Australia, Bangladesh, Bhutan, China (excluding Tibet), Fiji, Guam, Hong Kong, India, Japan, S. Korea, Sri Lanka, Mongolia, Macau, Maldives, New Zealand, Pakistan, Papua New Guinea, E. Timor, and Taiwan, as well as other Pacific nations.

Worldwide 
includes Nepal, Tibet, ASEAN and Asia Pacific, as well as all other destinations.

Note: Sanction Exclusion - This policy does not cover any loss or expenses with respect to Iran, North Korea, Syria, Sudan or Cuba.

ASEAN
Asia Pacific
Worldwide

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Allianz Travel Protect

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Annual Multi-Trip

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Single Trip

Need to make a claim?

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No more paperwork. Just submit your claims via our online claim portal - It only takes a few minutes.

Contact Allianz at 1800 222 1818 for futher assistance on your claims.

View Policy Wording here.

Travel with Allianz Travel Protect

Allianz Travel Protect

  • Plans for single or annual multi trips across the year
  • Cover unexpected emergency medical bills, lost or stolen luggage, delays or cancellations and more
  • 24/7 emergency assistance

Get protected with Allianz Travel Protect

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Land, Air and Sea

Allianz Worldwide Partners offers the industry’s largest range of travel related insurance products including trip cancellation, emergency medical assistance and rental car insurance plans. We partner with over 40 airlines and 100,000 travel agents covering both domestic and international land, air and sea travel.*

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Assistance 24 hours a day, 365 days a year

Overseas travel medical emergencies won't wait until the next business day. Our overseas emergency assistance helpline is available 24 hours a day, 365 days a year. Just give us a call when you need help.

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Reach, skills and

expertise

Worldwide, the Allianz Group has over 800,000 medical providers in our network operating in 78 countries, forming a global network of multilingual travel and medical assistance specialists, certified service providers and international correspondents.*

© Allianz 2020. All Rights Reserved 

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This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact Allianz or visit the GIA or SDIC websites (www.gia.org.sg or www.sdic.org.sg).

Allianz Global Corporate & Specialty SE Singapore Branch ("Allianz", "us" or "we) with its registered office at 12 Marina View, #14-01 Asia Square Tower 2, Singapore 018961 (Company Registration No. T11FC0131K). AWP Services Singapore Pte. Ltd  has been appointed by Allianz Global Corporate & Specialty SE Singapore Branch to provide assistance and claims services under your policy.